“ Hunter Thompson was the best! I was going to buy out my lease on my 2024 Outback but he found me a lease in a new 2026 for cheaper than the buyout AND cheaper than my previous lease. So I took the new one ”

“ Hunter was great to deal with. First new car purchase in 20 years. No pressure to buy a car, just honest comparison between different models. I love my new Outback. ”

“ Great Service and fast transaction. ”

“ The folks at Carter Subaru are highly efficient, communicative and knowledgeable. Their pricing for repairs is transparent and reasonable. Shout out to Eric! we brought our 2017 Forester (purchased elsewhere) in several times with complicated problems that they were able to diagnose and fix. hey were understanding of our budget and worked to find solutions within it. When it came time to trade the car in, Macy was absolutely fantastic. She was knowledgeable and supportive without being pushy, and was very transparent about the whole process. Thanks to everyone at Carter we have a beautiful 2022 Outback and we couldn’t be happier. ”

“ It was my first time buying a car in over 20 years. There were a lot restrictions to work with around for the vehicle I needed, which made my process a bit more challenging. I had test driven about 10 other cars up to the point where I went to Carter Subaru. Hunter greeted me, I let him know my situation, and got to work. Hunter’s patience through the process was greatly appreciated and what ultimately led us to coming back to purchase a Crosstrek from him. ”

“ "I had a wonderful experience working with Hunter and the team. They were incredibly knowledgeable and made the entire process seamless. As a lifelong Subaru enthusiast, it was tough to part with my 2014 Outback—especially since it still had a few good years left in it. However, the team's expertise and excellent customer service made the transition smooth and worry-free. Highly recommend!" Also so excited I have a heated steering and a back up camera. ”

“ Craig is always great to work with. We just bought our 4th Subaru from Carter’s. Made the trek all the way from Snoqualmie to purchase. Highly recommend Craig for all your Subaru needs! ”

“ Recently had electrical issues with my non-Subaru car and took it into the service department. I was very nervous about the underlying issue but the people at Carter Subaru, specifically Jesse Solorio, were very honest and knowledgeable and were able to fix up my car within less than a day! The price was more than reasonable and such a relief! I couldn't recommend going to Carter more, they're truly experts at professionalism, speed, price, and customer experience. ”

“ We have had Subarus for years in Pennsylvania and I have to admit the service department in Ballard is one of the best!! ”

“ Bought my first Subaru! The experience was awesome! Special thanks to Calin and Matt for making my first Subaru purchase happen. Calin was super helpful, friendly, and gave very detailed information all throughout my buying experience. No pressure sales, but very engaging and responsive. Really what you need for an awesome buying experience! Calin was honest and really gave me a very competitive price during my shopping experience. I was negotiating with 3 other Subaru dealers, and ultimately went with Carter Subaru since I didn’t feel pressured but I was willing. Mostly due to Calin’s sincerity and helpfulness. During the day of the purchase, Matt was also very awesome! Gave me more discounts for Subaru add ons. If you are looking to...View More ”

“ Carter Subaru has been outstanding every step of the way. I’ve had nothing but wonderful experiences with both their sales team and service department. Everyone is knowledgeable, honest, and genuinely focused on providing great customer service, not just making a sale, but Jesse in particular goes above and beyond every single time. I recommend Carter Subaru to anyone I know for any car needs. Their expertise and care are so exceptional that I even convinced my boyfriend, who drives a Honda, to start using their service department instead. Truly unmatched professionalism, skill, price, and customer experience. Highly recommend! ”

“ I have worked with Carter Subaru in Ballard for many years, I purchased my last Forester last summer. They recently were a great help in the service department. A family member had a problem with a non-Subaru car had an issues. Jessie got him in the next day and they found the problem quickly and at such a reasonable price! Big shout out to Jessie and his team in service, thank you. While the sales team is always great, service gets the kudos this time! ”

“ Hunter Thompson at Carter Subaru made our entire car-buying experience smooth, simple, and genuinely enjoyable. From the moment we walked in, he was professional, knowledgeable, and easy to work with—never pushy, just focused on helping us find exactly what we needed. My wife Cecilia and I really appreciated how clearly he explained everything and kept the process straightforward from start to finish. He respected our time, answered all our questions, and made sure we felt confident in our decision. If you’re looking for a stress-free car buying experience, we highly recommend working with Hunter. He truly goes above and beyond for his customers. ”

“ Hunter was great in helping us through the buying process! ”

“ I have been buying cars for more than fifty years. Hunter provided the best customer experience I have ever had in purchasing my wife’s new Forester. He is an excellent communicator and extremely knowledgeable about all Subaru models and options. Highly recommend him to anyone looking to buy a car. ”

“ As a first time car buyer, I came to this dealership scared out of my mind. Macy G instantly made me feel at ease! She created a low pressure sales environment. She walked me and my partner through the process step by step from the test drive to pricing to taking time to teach me about the features and answer all my questions about my new car! I left with a fantastic car that fits my budget well. If you’re in the market for a subaru, I cannot recommend Macy and carter subaru enough!! Thank you!! ”

“ I had a great experience at Ballard Subaru and wanted to specifically shout out Leighton for helping me through the process. I originally came in for a different vehicle that ended up being unavailable, which was frustrating at first. However, Leighton followed up, took the time to walk me through other options without any pressure, and ultimately helped me find the right fit. What I appreciated most was that the process felt straightforward. I never felt rushed or pushed into anything I didn’t want. When it came time to finalize everything, I was able to stick to the terms I was comfortable with, and the team respected that. Overall, I left feeling confident in my purchase and really happy with how everything worked out. If you’re...View More ”

“ Buying my first car from Hunter was such a positive and smooth experience. He was patient, easy to talk to, and made the whole process feel simple and low-stress. I couldn’t ask for a better experience, thanks Hunter!! ”

“ We went in on Tuesday afternoon to look at the 2026 Subaru Solterra not realizing we would walk out with it the following day thanks to the ease of the process and the crew at Carter Subaru, Ballard. Ali Murtaza was kind, patient, knowledgeable, and personable. He was ready to answer any and all questions we had (big and small), provided detailed information, and made the experience of buying this new car profoundly positive. Grateful for the level of service we received! It makes all the difference during the experience of buying a car. ”

“ Big shoutout to Leighton and Chris, very appreciative of them and happy with my multiple Subarus. Thanks! ”

“ Vanilla espresso good Gave me expert advice on everything that needs updating and didn’t hassle me over what I didn’t want done that day ”

“ My experience with sales person, Steven Mackie was and is amazing. We have shared experiences and trips and talked about personal causes. Steven warms my heart with every interaction. Steven and the customer associate installed my new license plates today and they gave me my registration for my new car…all with a hug and lovely conversation. Steven is someone I will keep in touch with because of his beautiful personality and shiny spirit. He didn’t just sell me a car, he made a friend. Cheers and happy happy joy, joy, joy. ☀️❣️☀️ ”

“ Had a fantastic car buying experience here. Alex Johnson and Macy Greer helped us test drive the cars we were interested in, gave us clear information about what options were available, kept us in the loop as we waited for the car we'd reserved, and walked us through the final purchase. All the pricing was up front and in line with what was advertised, no haggling, we got exactly what we expected, and had a good time chatting while test driving as well. Would happily recommend the experience to anyone interested in buying a new Subaru. ”

“ I purchased my Impreza at this location with the help of Steven Mackie and Jeffery Hunter. Both were very respectful, professional and genuinely cared about my needs. Highly efficient as well but not in a way that felt rushed as they took time to make sure all my questions were answered. They were both extremely patient and thorough. Would absolutely recommend Steven and Jeffery plus this location to anyone looking for a Subaru. ”

“ I had a cracked wheel that was noted while I was getting new tires. This location (I normally go to the Auburn location) was the only Subaru in the area that had the matching wheel to my current wheels. Even though it was an hour drive from where I was at when I needed it, the customer service was excellent and made it worth the drive. They were super quick with getting the wheel from stock, and were friendly while we were waiting. ”

“ I had an amazing experience at Subaru in ballard. The whole process of buying a car was very fast, and the staff were extremely helpful. I had Hunter, who not only worked with me to find a deal that fit my budget, but also helped me with all of the technicalities of buying a new car. I truly felt no pressure at all during the experience with Hunter. ”

“ Bought my car here from Alex. Great experience overall. Super helpful and patient guy. Do recommend! ”

“ Hunter’s a good fella. He and the folks here made the process of getting a vehicle easier, and accommodated my questions like professionals. ”

“ Wonderful customer service by Alli! ”

“ Andrew and Alex were very helpful and professional when it came to buying my WRX. I’ve been to quite a few dealerships before, and this one is by far the best experience I had. Not pushy, and willing to work with you. ”

“ Wonderful experience. Never thought I’d say that about buying a car 👍👍 Andrew Holifield was great. Super knowledgeable with the 100 questions I threw at him. Great guy. ”

“ Buying our first Subaru was an easy process with Hunter Thompson's help. He was very professional, very responsive to what we were looking for, and answered all of our questions. We're very happy with our new Forester! ”

“ We worked with Hunter Thompson and had a great experience buying a new Subaru. He answered a multitude of questions with grace. ”

“ I called the Carter Subaru dealership and Hunter Thompson took the call. His expertise and enthusiasm made the entire process easy and enjoyable from first to last. Great work! ”

“ I've been taking my 2012 Impreza for service at Carter Subaru since I bought it used in '13. I've had acquaintances criticize this choice - "Oh the dealer is more expensive! Just find a mechanic." Not only did Carter give me a *brand*new*engine* about 10 years back due to an oil problem being addressed by Subaru's lifetime drivetrain warranty, but the Carter folks absolutely saved my bacon last week. I'm a single mom, and I had just returned from Tacoma for business. My Impreza made it all the way back without a glitch, then as I pulled into a gas station 3 miles away from Carter, the clutch blew. The pressure plate - we later found out - had broken clean in half after 77k miles of hard work. The Carter Subaru shop was closing in 15...View More ”

“ Had a great experience working with Alex and Lynnette on the purchase of my new vehicle. I had been shopping for a few months looking for a used Subaru Ascent with just the right combination of features/miles/price. I was also considering a Volvo XC90. Carter didn't have exactly what I wanted the first time I went there but Alex took note of what I was looking for and a couple weeks later when they got the perfect one in, he hit me up right away. The day I was able to go in, he wasn't working but he connected me with Lynnette. She was a pleasure to deal with, very knowledgeable about the vehicle, and kindly straightforward, which I really appreciated. I was able to work out a deal I was truly happy with and would highly recommend checking...View More ”

“ Hunter helped me trade in my 2020 Subaru Outback for a 2026 model, and the entire experience was smooth from start to finish. He was professional, transparent, and took the time to clearly explain every step of the process, which made a big difference. There was no pressure, no confusion, and no last-minute surprises. He worked closely with the finance team to make sure everything moved efficiently, and they were equally helpful and responsive. Overall, the process felt straightforward and well-managed, and I truly appreciated Hunter’s patience and attention to detail. ”

“ Really grateful for how helpful Andrew and Jeff were. My partner and I came in with a lot of nerves about being taken advantage of and really clear limits of what we were going to be able to do financially. Andrew was very helpful in answering our questions. We were there for so long because of how indecisive we were, but Andrew never made us feel rushed or pressured, and took us on a great test drive. We really felt like he was prioritizing us instead of just trying to make the sale so he could move on to the next, like some other dealerships have made us feel! We were able to be very honest with what limits we had and ultimately we got such a good deal for our credit. Thank you Jeff and Andrew for being very kind and patient, and not...View More ”

“ Shout out to Andrew and Jeff for a five star, first-time new car purchase. I feel like they were pretty transparent about costs and pricing and I’m happy with the 2026 Subaru Forrester that I ended up with. ”

“ I had an excellent experience at Subaru Ballard working with Hunter Thompson! From start to finish, Hunter was professional, knowledgeable, and genuinely committed to making sure everything went smoothly. He took the time to answer all my questions, kept me informed throughout the process, and made everything feel easy and stress-free. Hunter truly goes above and beyond for his clients. If you’re looking for someone reliable, responsive, and dedicated to providing top-notch service, I highly recommend asking for Hunter Thompson. You won’t be disappointed! ”

“ Hunter made the whole process of buying a car, from beginning to end, incredibly pleasant. He was welcoming and attentive to everything we needed, never pushed the process, and gave us plenty of space to feel confident with making such a big decision. Could not have had a better experience! ”

“ I had such a wonderful experience at the Carter Subaru Ballard dealership thanks to Hunter! From the moment my partner and I arrived, his warm and welcoming demeanor put us at ease. He took the time to really listen to what we were looking for, answered every question with patience, and never made us feel rushed or pressured. What stood out the most was how smoothly he made the entire process. Whether it was explaining features, walking us through options, or helping with the final steps, Hunter handled everything with such professionalism and kindness. It truly felt like he was looking out for us. If you’re considering a Subaru, I highly recommend asking for Hunter Thompson! He turned what could have been a stressful experience into an...View More ”

“ Hunter was so wonderful and helped us figure out if leasing another car or purchasing the car we currently had was the better option. Overall we felt taken care of and very lucky to have had Hunter as our contact! ”