“ The entire team at Carter Subaru Ballard was exceptional! I had an incredible experience purchasing a 2025 Crosstrek Sport. Macy didn't try to "sell" me anything. She listened to what I wanted, priced matched a quote that was made to me by another dealer and went out of her way to get that car for me- she had it brought over from another dealership within 14 hrs. From the first phone call, to the financing process I felt taken care of. If you are looking for a Subaru, call Macy!!!! ”

“ Mike Claggett was great to work with! Super friendly, upfront, personable and knowledgeable. We are very loyal repeat customers of Capitol City Honda in Olympia…, however with the exceptional customer service we experienced today we may venture to Ballard with our next car purchase. The financial rep, Yang, was so fast and super down to earth. They both deserve a raise! Go to Carter Subaru in Ballard, you won’t be disappointed!! ”

“ We were looking for a pre-owned Certified Forester. Carter Subaru in Shoreline had the car we had been looking for, for over 3 months. Steve, the salesman was kind, not pushy and very knowledgeable of all the tech on our 19 Forester. The purchasing process was easy. We were in and out in less than an hour. It was worth the 3-hr drive from our home in north central WA to Shoreline. Our (my wife's) Outback has a LOT more miles than our (my) "new" 19 Forester, so when our Outback wears out we will be giving Steve a call to find another Outback for my wife. Thanks again Carter Subaru of Shoreline, you're the best ! ”

“ Carter in Ballard was not my first choice when requesting price bids on the model I wanted due to its poor rating on DealerRater, but sales person Bill Koch responded to my pricing request with the most competitive bid, so I proceeded carefully. Thankfully the purchasing experience ended up being pretty flawless--I found Bill to be very straight-forward and conscientious. Delivery took longer than expected due to pandemic-disrupted production and transportation, but I expected that so was okay with waiting. In the end I got exactly the car I wanted at what I perceive to be a fair price, and had a truly painless purchasing experience. I would highly recommend Bill Koch as a salesperson--I feel like I got great service and exactly what I...View More ”

“ Genuinely Great ExperienceMy wife and I recently leased our very first Subaru from Carter Subaru - a 2019 Subaru Forester. We were fortunate enough to have Steven Mackie as our salesperson and he was seriously fantastic. Incredibly kind, thoughtful, and a sincere listener as we chatted through what we were looking for in a new vehicle. He gets us :) Mark Arbar, our finance rep, was also a joy to work with and kind as well. Overall, we highly recommend the experience of looking for a new or used car at Carter and couldn't speak more highly of Steven and Mark. ”

“ My wife and I recently leased our very first Subaru from Carter Subaru - a 2019 Subaru Forester. We were fortunate enough to have Steven Mackie as our salesperson and he was seriously fantastic. Incredibly kind, thoughtful, and a sincere listener as we chatted through what we were looking for in a new vehicle. He gets us :) Mark Arbar, our finance rep, was also a joy to work with and kind as well. Overall, we highly recommend the experience of looking for a new or used car at Carter and couldn't speak more highly of Steven and Mark. ”

“ Favorable Experience in Buying New CrossTrekI was very happy with my buying experience from Carter Subaru of Ballard. The no-pressure sales staff was very easy to get along with. I worked closely with Sarah and Bill. We looked at a few different models and options and settled on the perfect car for me. They were very honest and up-front which I appreciated. I had previously visited a handful of other dealerships in my search for a new or pre-owned Subaru Cross Trek. Those experiences were not as pleasant. I encountered sales staffs that seemed more focused on pressuring me into a quick sale then actually working with me to find the right car match. In one situation, I had trouble getting my keys back from a sales staff from another...View More ”

“ We live in Burien, so this was not the closest Subaru dealership, but we liked it a lot better than the one in Renton. I hate shopping for and buying cars, but I felt that Carter made it as painless as possible. We worked with Bryan Deando, who was wonderful. We ended up with a certified preowned Impreza, which I'm very happy with. Everyone was very friendly, it seemed very low pressure, and Bryan was very well-informed. We would definitely recommend this to anyone looking for a Subbie! ”

“ I'd like to echo what Bill Taraday said about working with Brittany New. She's incredible! We came in to test drive the Subaru Forester, and was quickly impressed at her wealth, and depth of knowledge. Once she understood my priorities, she made some additional recommendations, which were spot on. I came back and purchased a used VW with Brittany's help, and never felt pressured. It was genuinely a pleasurable purchasing experience, and would highly recommend working with Brittany. We will be back! ”

“ We worked with Brittany New when buying our Certified Pre Owned Impreza and it was an easy, stress free experience. Not only is she knowledgeable about her trade but is a very likable person who was always responsive to my questions via email or phone. She made herself available to us, although I'm sure she was juggling many "xxxxx" at any given moment that hardly seemed apparent. She made sure the process was simple for us and that we were getting what we wanted. Highly recommend! ”

“ My wife and I just had a stress-free, enjoyable sales experience dealing with Brittany New at Carter Subaru in Seattle. She was extremely knowledgeable about product and features. She was uncommonly intuitive regarding when to give us space to conduct several private conversations. She helped us in our decision by printing out (1) various "total cost" options and (2) online estimate of value. She was personable and refreshingly candid in her conversation with us while taking a test drive. When we met a seemingly insurmountable problem, she quickly used her creativity to find a solution to the problem. What fluidity she demonstrated in that moment and throughout the process! Even though it was after closing hours, she took the time to...View More ”

“ I have been dealing with Tony Robertson. He has been very easy to contact by email and by phone. He is one of the very few people to give me an Out the Door price when asked. He did that when I asked for and Outback price and on the Forester.. I have been dealing with 7 dealerships and he provided the best pricing of all of them. Our particular vehicle is in transit as no one in Washington has one in stock.. Once we said OK we now have the VIN number and paperwork ready with our Credit Union when the vehicle arrives. ”